• St Charles, IL, USA
  • 13.00
  • Hourly
  • Seasonal

The Call Center Representative is responsible for answering the "Mosquito Hotline", documenting resident questions and complaints and dispatching calls to the appropriate party.

Shift: Monday - Friday, 8:00am - 5:00pm

Pay: $13.00 per hour

Job Duties and Responsibilities:

  • Answers all incoming calls to the customer care phone line in a courteous and professional manner
  • Takes customer and/or sales rep calls, accurately takes information and enters orders/quotes, cases, etc.
  • Documents all customer complaints and/or questions and accurately enters the information into a computer data base
  • Communicates questions, complaints and/or issues to appropriate supervisor or company representative 
  • Responsible for making sure safe work practices and procedures are followed at all times

Successful Candidate Must:

  • Be 18 years of age or older
  • Possess a high school degree or equivalent with high school level math skills
  • Communicate effectively in English in both written and verbal forms
  • Be proficient in customer service, data entry and computers
  • Have a working knowledge of Microsoft Office (Outlook, Excel, Word, etc.)
  • Have a valid Driver's License with an excellent driving record
  • Have the ability to sit and answer phones for extended periods of time and effectively multi-task
  • Must be able to work through the end of our 2018 season (September/October)
  • Candidate must be comfortable performing assigned duties in an office environment (where lighting and temperature is controlled) as well as function effectively in a very fast paced environment

Clarke is a privately held public health, global environmental products and services company. For over 70 years, Clarke has been making communities around the world more livable, safe and comfortable. We do this by pioneering, developing and delivering environmentally responsible public health mosquito control and aquatic services to help prevent disease, control nuisances and create healthy waterways. Our global customers include governments, commercial and residential groups and international institutions such as UNICEF, and U.S. AID.

Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in your field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes.

We offer a team atmosphere where each individual can and does make a difference. So, whether you are a recent grad seeking resume experience, a student looking for an internship opportunity or looking for a great seasonal job consider working for Clarke!

Clarke is proud to be an equal opportunity employer and drug free workplace.

To apply, please submit application/resume at

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