• Roselle, IL, USA
  • Regular, Full Time

Love working with people and the outdoors? Looking to grow with an amazing company that values people, the planet, and doing the right thing? Then keep reading to learn more about Clarke's Operations Manager opportunity!

We are Clarke, a privately-held global environmental products and services company. For almost 75 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control and aquatic services. Our services help prevent disease, control nuisances and create healthy waterways. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID.

Working at Clarke, you will have the opportunity to grow personally and professionally in an essential industry that provides public health solutions. You will learn from some of the most talented people in your field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes.

We are seeking an individual with a management background who also possesses an ability to "think outside of the box" and "how might we" curiosity in addition to proven leadership and team building abilities to join our team.

Working closely with the Director, the Operations Manager is responsible for cultivating a culture of performance based accountability, leadership and team building within the mosquito operations team while partnering closely with sales, customer care and other departments to help accomplish the vision of the mosquito operations team and prepare for organizational and departmental growth. He/she should also have a keen eye for safety as well as regulatory compliance and process improvements to ensure exceptional customer experiences.

This position has direct oversight of Clarke's team of Field Supervisors who work 50/50 in the office and field, a Lab Manager who oversees Clarke's surveillance activities as well as a Field Services Coordinator who manages staff licensing and other administrative activities. Indirect supervision includes over 100 seasonal technicians during the months of April October.

This position will be expected to travel to other locations upon request as part of their training or to support business growth and collaboration.

The successful candidate for this position will:

  • Create a strong accountability, performance-based culture
  • Responsible for meeting and exceeding targets as they relate to profitability, quality, productivity, customer service and safety.
  • Responsible for the budgeting process to include direct/indirect expense budgets and capital budgets as well as monitoring and controlling variances against the set budgets.
  • Focus on business performance improvements that yield increased capacities for service operations, reduction in accidents and injuries, elimination of waste, improving customer satisfaction, and increased market share.
  • Lead formal productivity initiatives that drive year over year cost improvement.
  • Develop and execute strategic plan to maximize service to customers, flexibility of capacity, and reduction of consolidated costs.
  • Provide direction, development and leadership to managers, supervisors and coworkers.
  • Responsible for employee development, satisfaction, employee retention and culture.
  • Responsible to partner with Regulatory and EHS department to enhance health and safety procedures, work rules, and company standards. Ensure policies and procedures are in compliance with OSHA and other regulatory bodies.
  • Evaluate, recommend, and implement improvements in methods and processes to increase productivity and efficiency.
  • Develop plans for the maximum utilization of materials, equipment, and labor.
  • Expedite and alter schedules as needed to overcome delays, bottlenecks and unforeseen conditions in order to meet customer expectations.
  • Responsible to evaluate and implement improvements to work processes, while aggressively initiating and tracking cost reduction projects.
  • Provide strong leadership and communication skills to lead employees.
  • Partner with Sales leadership to maximize business results and exceed customer expectations.

Successful Candidate Must:

  • Demonstrated leadership experience and abilities including flexibility, communication, and team development, creating a strong accountability, performance-based culture.
  • Excellent organizational and project management skills and the ability to multi-task.
  • Lead by example including strong communication skills that include developing and working with entry level supervisory positions.
  • Detail oriented self-starter with excellent follow-up and follow-through and strong analytical and reasoning ability.
  • 5-10 years experience as a manager in a similar role.
  • Prior experience in mosquito control, aquatic weed control (or similar environmental/operations/services activity) strongly preferred.
  • Knowledge of mosquito biology, behavior, and sampling methods preferred.
  • Experience or knowledge of the principals and application of an Integrated Pest Management program preferred.
  • College degree in related field (biological/environmental sciences, business, etc.) or equivalent combination of education and work experience.
  • Willingness to participate in field¬†operations as part of training and as necessary during times of peak demand or labor shortages.
  • Ability to travel upon request to meet the needs of the business.
  • Valid drivers' license and clean driving record.
  • Strong computer skills including proficiency in Microsoft Office applications.
  • Ability to obtain state licenses as necessary.
  • The ability to work independently and think on his/her feet.
  • The desire to learn and "go above and beyond" on all projects.
  • The ability to effectively partner with employees, management and cross-functional teams to meet performance objectives and to support mission and vision of the Company.

We offer an outstanding compensation and benefits package (including medical, dental, life, disability, 401k, generous PTO program, tuition reimbursement and profit sharing). 

At Clarke, each individual can AND does make a difference. If you're looking for an opportunity to utilize your skills to impact the success and growth of a business...Clarke is the place!

Clarke is proud to be an equal opportunity employer and a drug free workplace

Interested candidates should visit Clarke's website, click on careers and submit resume online.

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