Clarke
  • St Charles, IL, USA
  • Regular, Full Time

Medical/Dental/Vision/Disability/Life/401k


We are Clarke, a privately-held public health, global environmental products and services company.   

We have a wonderful opportunity to join our Customer Care team that provides assistance to our customers and our Sales Consultants.

The perfect candidate will be able to work independently, be motivated, and enjoy finding creative solutions to assist with our goal to provide excellent customer service.

You'll have at least 3 years of experience in a customer service or sales support role. We'll provide specific training on our business particulars!

This position is based at our corporate office in St. Charles, our business hours are 8 am to 5 pm Monday through Friday. 

Expectations of the position:

  • Enter and process orders and service contracts.
  • Prepare sales quotes, proposals, contracts, and bids.
  • Respond to customer inquiries regarding products, pricing, availability, etc. 
  • Perform research to correct inaccurate or missing order information.
  • Team with Operations and Warehouse staff to verify completion of orders and/or to resolve issues.
  • Interact with Sales Consultants to ensure that customer expectations are met/exceeded.  
  • Remain current about knowledge of Clarke products, equipment and services.

Successful Candidates Must:

  • Demonstrate above average organizational skills with specific attention to complex detail
  • Proficient in office software; we use SalesForce and Movex
  • The desire to learn and go "above and beyond"!

We offer a wonderful space to work in, excellent benefits and paid time off that starts immediately after you're hired!

For almost 75 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control and aquatic services. Our services help prevent disease, control nuisances and create healthy waterways. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID.

Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in your field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes.

Clarke is proud to be an equal opportunity employer and a drug free workplace.

Clarke
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